Case Studies

Updated 19 October 2020

We are delighted to announce that a family of four we support were given leave to remain.  They have been waiting four years for this positive decision. Good luck to them!  Celebrations with cake and candles at our drop in!

Twelve people receiving substantial support from CAY were given leave to remain in the past twelve months. We are now assisting them with the settling in process and hope they can start to build a new life.

We are working face-to-face with a significant number of refused asylum seekers to enable them to access accommodation from the Home Office in local hotels during the pandemic.

We are supporting all of our clients with regular texts and phone calls during the lockdown, and, in compliance with the regulations, met up with our most vulnerable clients.

Mr S, a client volunteer, is supporting Family T by befriending them and their son. The parents need help with English and Mr S is WhatsApping the child on a regular basis, and assisting the parents with filling in forms.

Mr R requires emotional support to enable him to fulfil his reporting requirements at the Home Office and we regularly take him to his appointments and visit a cafe with him afterwards so he can regain his composure.
Ongoing, fortnightly

Ms Q needed help with renewing her visa as normally she would have gone to a charity to do this, but all the usual agencies were closed due to Covid.  We could not do it for her, but we were able to assist her with accessing the necessary support.
August 2020

Mr P asked for help in applying for citizenship for his three children and we were able to find a donor willing to offer a contribution to sponsorship for this.  Mr P phoned to thank us for this.
August 2020

We supported Mr O with his refused application for a disabled bus pass, and this was reinstated shortly afterwards.
September 2020

CAY bought a TV/DVD for Mrs N, who is very isolated, so she could watched DVDs in her own language.

Mr M accessed Home Office s4 support quickly after a call to his GP surgery, where they said it would take 30 days to get the letter he needed, but after explaining the situation, he received it the following day. Thank you Trinity Medical Centre Wakefield.

We supported Ms L through two assessments during her threatened eviction and saw her securely into a new home with support from the local authority.  We continue to offer her assistance while awaiting the allocation of a social worker with interpreting and attending vital regular hospital appointments.
Her interpreter emailed us to say: Your presence is very special and comforting for her.
June-September 2020

We worked with families J and K to ensure they received the vouchers intended to replace free school meals during the pandemic.

Ms I went to two reputable agencies in the Yorkshire region for help but was turned away. Abiey managed to get her an adjournment on her court case at three days’ notice, and find someone to represent her when it comes up in June. We are trying to encourage agencies to refer refused asylum seekers to our specialist service to provide a safety net for clients.

Mr H, an Iranian Christian, is being supported with hosting and casework, and anything else he needs. His family have been arrested and tortured. If you have a faith, please pray for Mr H.

Mrs G: We have been supporting Mrs G and her children through CAY and previously through other agencies for four years, so we were delighted to hear they have been granted leave o remain. Most recently they have been receiving financial support for the children to get to school and to help them get to Sheffield to have their biometrics done. They have been on a number of our trips. Good luck to them in their new life!

Mr F : We worked with Mr F to help him secure accommodation and benefits from the Home Office.

Mr E: We worked with Mr E to stop him being evicted from his accommodation.

Ms D: We were able to support this very vulnerable lady during her seven-hour interview at the Home Office. We also took her to her follow-up appointment at her solicitor’s in another town.

Ms C was referred to Touchstone, a local advocacy agency, for support with everyday living issues and will meet her advocate for this first time this week (10 November).

Ms B was due to be deported with her young son on 23 September.  CAY helped her be part of a court case which meant the child could not be removed from the UK.  She received the following text from the Home Office: “Your flights for Monday 23rd September are CANCELLED so you do not need to leave the UK on Monday.  We will await the outcome of the next steps in the Family Court.” (Text message sent on 20 September 2019)

Ms A first reported her heating wasn’t working in August 2019 to G4S, who did nothing. When Mears took over the accommodation contract for asylum housing she reported it on 11 September and the housing inspector attended the property to confirm this needed to be fixed. Since then the problem has been reported on 2, 7 and 18 October.  On 18 October an electrician attended the house and confirmed something was being done about it. On 24 October Central Asylum Yorkshire provided new fan heaters for the family of three who had been heating the ground floor of the house using the cooker but had no upstairs heating and received the following text: “Thank you so much for dropping these heaters.  Me and kids slept very comfy whole night.  Thanks for once again.” The heating was finally fixed on 6 December.